Outlook won’t remember password

Why does Outlook forget my password on an email account and box pops up to confirm password.

Outlook can remember every password for different email accounts to save you the trouble of typing the password each time but we need to make sure we have the correct settings.

Store and Save Password for Outlook 2003:

• On the top menu bar select “Tools” then “Email Accounts..”
• Select “View or change existing e-mail accounts” and click “Next”
• Choose the email account which will be highlighted
• Select “Change”
• Look under “Login Information” and be sure “Remember password” is checked off
• Now key in the email password under “Password”
• Click “Next” and “Finish”

How to save Email Password for Outlook:

• Choose “Tools” and then “Account Settings” on the menu bar
• Select the “Email” tab
• Choose the email account you want to remember password
• Select “Change”
• Look under “Login Information” and be sure “Remember password” is checked off
• Now type in the email password under “Password”
• Click “Next” and “Finish”

If Outlook still does not save your email password then check out this Microsoft Support Help article for Outlook to get more troubleshooting tips.