Update: It seems many people have troubles connecting the Internet with their PSP, if you followed my guide and still can’t get online or you get some weird error message go to this PSP Knowledge Center page for troubleshooting.
Many people do not know that the PSP can connect to the Internet and visit web-pages just like a computer although not as refined ad a laptop but it still does the job for a little bit of casual surfing or reading emails. The on-screen keyboard takes a bit getting used to. I would not recommend using the PSP to chat with your friend online to long because the keyboard is a little clumsy.
Connecting the PSP to the internet is pretty easy once you get all your settings in place. Here’s how to connect the psp to the Internet. You will need a wireless router in order to connect the PSP to the internet or you could “borrow” your neighbours wireless access although it’s better to have your own. Wireless routers are very cheap nowadays you could find a good one for about 30 for 50 bucks.
- With your Psp turned on go to the “Settings” in the menu (scroll to the left)
- Scroll all the way down until you have reached “Network Settings” and click the “X” button to enter
- Select “Infrastructure Mode” and hit “X”
- Select “New Connection” and hit the X button again
- Now you will have a number of options for connecting to a wireless connection. Choose “Scan” and press the control pad to the left, the PSP will now scan for wifi signals around your area
- When the PSP finishes scanning you will probably have a few different wifi connections. SSID is the name of the connection, the Security column tells you whether or not the connection is password protected, and the last one is the signal strength the higher the better
- If you want to borrow your neighbors unprotected wifi select a connection with “None” in the Security column and a strong signal. If you want to use a secure wifi than you will need to know the password. Select one and press the X button
- Now the Psp will confirm your settings proceed by pressing left on the d-pad and save your settings
- Now test your connection if you are able to connect, awesome. If you were not able to connect try doing the settings again
- With the connection settings in place we can now connect the PSP to the internet. In the home menu scroll all the to the left until you have reached “Network” and go down to “Internet Browser” and hit “X”
- Your browser will appear, select the little square box to enter the web address, play around with the different options. Have fun with your PSP online
KELVIN says
IT DOES NOT WORK /DO YOU NEED A USB TO GO TO THE INTERNET.DO YOU HAVE TO BE CLOSE TO THE COMPUTER.
T.M says
You do not need a usb cable you just need to be close to wireless hotspot so your psp will be able to log into the connection. So you need a wireless router.
Dave says
There is NO way around using a wireless router? I know this probably sounds stupid, but isn’t they’re some way to use your USB to connect it to your desktop?
Tyler says
Sorry Dave there’s no way. You need to connect to a network by wireless.
Caboose says
ok ill try it now
Molly says
My psp won’t let me on the inter net. the test works and i did everything u said to up top. It says a DNX error has occured and then underneath it has a number. Help!!!!
Tyler says
Errors usually occur when signal strength is weak. How strong is your signal?
scott stewart says
how do i get my password 4 the internet?i typed in the really long number /character thingy but it didnt work.it must be a secure connection boo hoo
ally says
does it necessarly have to be a router cant i just use my laptop coz i connect to other computer via wifi and if i can what are the settings
c0neyb0y says
hi there,
i allready own a ps3, and i am now thinking of buying a psp slim/light, so i can synchronize the the console (ps3) to the hand held
(psp)so i can have the ability to access my psp/ps3 remotely,(dual portal)
is there any way that i can hard wire the psp to my modem/router ,via ethernet cable??…/ or usb???
Cody B says
I just recently bought a psp and i have a thing that connects to a laptop called USBconnect 881 which provides internet access to the laptop. it is connected via usb but it says sierra wireless on the back. Please tell me how to figure this thing out!
Cody B says
e-mail me at clbrans@cox.net if you guys have the answer, and scan does not work on it.
jheiiiz says
doesn’t work
ashis says
when i m opening a website then it is saying that dns hs occured what will i do my signal strength is 100%.plz repl me at ashskyal@rediff.com
Ali says
i tried connecting the psp with my wireless router, but everytime i press scan, this message appears: “A connection error has occured. The WLAN switch is not turned on.” i dont know what to do or how to turn on the WLAN switch. any ideas???
Tyler says
The WLAN switch is on the bottom left hand side side of the PSP, push it upwards to turn it on.
Duncan says
or the switch is on the top left if you own a psp slim
magnusbali says
Hei…. no need wireless router to do it. I already try on my usb wireless lan and can browse the net via my laptop and computer…
for anyone who want description can mail me the setting.
I used PSP slim ver 4.01 m33-2
my wireless usb lan 802.11g Lan mini USB Adapter very cheap one.
my computer windows XP sp 2 Black edition USA
just setting on my wireless as AP then setting the IP and gateway.. than set on advance menu share internet connection.
on psp just scan it. and save than whala…. you are on the net and you can browse your psp on computer
magnusbali says
mail at magnus@dps.centrin.net.id
yeah I’m in Indonesia on BALI…
ryan says
ive done everything it says to do but when i try to get on the internet it says a connection error has occured. the attempt to obtain the ip address timed out. what do i do!!!
Eryka says
what do they mean by key information exchange has timed out?
Tyler says
That could mean that your password settings on your psp is different than the router. I usually get errors like that then I try again and it works fine.
Make sure you have a strong signal as well.
Eryka says
what is the router?
Ahmed says
This is all about connecting in home!
Wat about in pubic wifi hotspo
shadow says
what is a WEP KEY, OR A WPA-PSK(TKIP) and WPA-PSK(AES)KEYS? where i can find them???
pleaassssssssss help!!! sos
Tyler says
To connect to a public wifi, scan for wifi with the psp and connect to a connection that is not password protected, pick the one with the strongest signal.
Tyler says
A WEP key or WPA Key are wireless connections that are password protected so if the connection is protected with a key you cannot connect to it.
JAYR says
I bought a 2nd hand PSP last month. I wanted to put a PIN code for security purposes but the it seems the unit had it already. Now i have no idea what the password the last owner had put into.
Tyler says
Hey Jayr, try resetting the password by going to System settings then Restore Default settings.
tech84 says
what you need is a wifi connection and some common sense and thats it!
help asap says
ok here goes.my scan does not work , each time i scan it says error even thought im sitting right beside my router.and how do i know how strong my signal is.please help as soon as possible ty alot!
Jason says
ok, mine says it runs out of time to find the ISP address bar?
Peter says
My scan is picking up the correct SSID but under “security” it is flashing “Not Supported” and signal strength is 100%. No other options. The router in the house is getting a signal to our laptop and main PC – why can’t my PSP pick up the internet?
Tyler says
Here’s a nice link for troubleshooting PSP Internet connection problems http://playstation.custhelp.com/cgi-bin/playstation.cfg/php/enduser/std_adp.php?p_faqid=472
Peter says
Thanks Tyler for the contact. Found out PSP only supports WEP security level and nothing more robust – need to decide whether to lower my router security setting to WEP or stay with WPA2-PSK and loose any chance of getting my PSP online.
Sam says
Hey i try to setup the internet on my psp i have the update 5.02 and it finds my internet but says the its not supported how do i do it?
Ernest says
i got the same prob with psp connection to a wireless router….get the prompt ‘not supported’ next to my router…..i manage my neighbours router but not my own???? any solutions??
julie says
i dont get.so which part is wireless?the plug in part?or the wired to the modem part?
CHRISTINA says
i AM HAVING THE SAME TROUBLES CONNECTING THIS THING TO THE NET.
Caroline says
hiya, i have done everything it says but it says ” a connection error has occurred. The key information exchange timed out. ”
What do i do ? 🙁
shamshu says
how can i connect psp to cell network
Julia says
Hi.. Just wanna ask where can I find hotspots? Where are the hotspots located..? Any particular places like computer shops or what??? PLease answer me. I really need your help!-mah psp can’t connect to the net. I’m from Philippines…… Tulong naman o..! Calling all kababayanz out there…
julie says
ok.it worked but when i went on…………it said the connection to the server timed out.what do i do?
dcw says
cant log on it keep saying attempt to obtain the ip address timed out
Deante says
my only hotspot is T-moblie and that won’t work what do i do and where are hotspots Sharon,Pa,USA
Email me at mcballers10@yahoo.com
Terry says
I have no trouble connecting however I can not see my entire home page. How do I scroll across so I can open my email and other sites on my home page.
Garrett says
Hello, Ok here is whats happening at first I got a security error i then put in the code on my wireless router now it tells me that ip timed out help please!
erika says
hello.can you please help me with my problem in my psp. i tried connecting to the internet and it kept saying that obtaining address has timed out.i have my own router at home but still it has this problem. what will i do?please help me.i really need to know.thank you so much.
Lila says
Where do you find the WEP key!?
Tai says
The WEP key is the password that whoever set up the router used to protect the wireless connection, this prevents your neighbours from using your wireless connection,
Vince says
hey i have a problem
when i try to connect to the pc with my psp
it say that the time to obtinting the adrees has time out
what do i do??????
help
maz says
Vince is right it also happing to me! what do i do!!
maz1 says
right look everyone has neary the same problem! mine is that it keep saying someting has timed out and it wont let me on the web!! i have sky so what is the wep key for that?
maz2 says
YES! i did it today!! if you cant get the WAP key then have a look at the side of your router it should say it!
noah says
help some one out there help
now!!!!!!!! no idea!!!!????
steve says
You need to have your WEP key connected into the information. Check what your internet box is called, then connect to you as your WEP. Your WEP key is on the side of your box, like on the BT hub-box. It is generally a random string of letters and numbers. I have done it, it is quite annotying at first, but once you got it, it seems very easy.
Batista says
I try TO!!!! connect a internet in my PSP but it can’t work, can anyone tell me please. You know I’m Batista Bomb from WWE….. Smackdown.
maz2 says
steve is right u need to have a look at the side of ur box or if it is not there then ask the person who set up the box they might know!
if anyone out there needs my help just say what the problem is and i may be able to help!
Some person says
How do you find out your WEP key, i asked my mum and she told me what it was then i tried to use the password to connect to my PSP and it said “The characters you entered are not valid. For hexadecimal: Use 10 or 26 characters from the ranges 0-9, a-f and A-F For ASCII use 5 or 13 characters.” Can anybody help me? If the code is written somewhere, I just don’t understand what you’re on about. Someone help me.
boo123 says
hi, trying to connect my psp to the internet but keep on getting the message “The key information exchange has timed out”
Anybody got any solutions???
maz2 says
Yea i do
the WAPA is a password the person who sets up the internet gives to the internet. this stops othere people using ur interenet!
u should ask the person who set up the internet for it, or, it should be on the side of ur router. ( sometimes it could be called a net work key).
maz2 says
people im here is u need my help just say my name : maz2
Antohny says
my psp says that its connecting than it exhcanges key information then starts again
maz2 says
antohny u might need to change the WAP key because it may be wrong ! try that and see what happens!
william says
how do i know when to update my psp 300 softwere
era says
yes, i have a problem. whenever i tried to connect to the access point, it always say that the connection has timed out. how do i solve this problem?
somone says
how do i download music on my psp slim maz2 and wahts a wap or a key and all that
Kamran says
my psp says that the connection has timed out and it always happens man how do i fix it?????????????
brad says
it connects to internet and says error occured when my connection says 100 percent
mark b says
Im having the same problem im on virgin media and when i try to connect my PSP it keeps telling me connection error my access point has timed out how do i solve this. cant understand it as my PS3 and my wii have no problems connecting
JAke says
MY psp won’t even scan what’s happening??? can anybody help me????
harry says
my psp has the same problem what do i do
Dar says
I solved this problem, when I switched my router to both WIFI B-G band. Then I can connect PSP using WPA2.
Greenbl0b says
MAZ2 i need ur help i tried connecting my psp 2 my router and the password im using is definately correct and even if i stand right next 2 my router with 100% connection, it just says connecting, then exchanging key info, and them repeats 4-5 times, and then says error: connection timed out! my router has mac adress firewall stuff so do i need 2 add my psp’s mac adress to my router’s thing where you tipe in the ip adress and it needs ur name & password? i would be extremely gr8full for any help, ty, greenbl0b.
David says
Hi
My grandson’s PSP was working fine.He could download ISO,CSO games and they would play fine, but he went to his friend’s house where they installed internet on his system, I don’t know what they did but now his PSP doesn’t play any type of CSO or ISO. I have tried reformating his memory stick to no avail,can anybody help Me?
P.S. My grandson is 10 yr. Thank You
peyton says
how can i connect my psp to the internet
ManaMana says
What do i do if it says a DNS error occured
stevie says
trouble connecting psp to wireless router just did mine found it to be the space between the letters on the pass word enter letter triangle for space then use the square to move the cursur back to the last letter worked for me good luck
alex says
the internet can not connect to the psp
DANNY says
maz2!!!: i reset my router and everything and my friend got his itouch to connect like 2 minutes after but it keeps saying connecting to access poit…..pleas wait…..error the connection to the access point has timed out and dont tell me to tchange the passward cause i dont know how but my friend used the default passward and got in the second try…wtf am i doing wrong?
James says
Hi maz2, it say that the time to obtinting the IPadrees has time out
what do i do?
the man of men says
i scanned for my wirless but it doesnt let me click on it its 100 percent but i cnt clik on it its just darkend out and wont let me click on it what do i do
DAN says
Hi maz2. How can I connect my PSP to the internet?
Tyler says
can someone help me evrytime i try to go online on my psp it brings me to a cradle point to acess the internet it tells me to login i type in my password then hit login then my password disapears and nothin happens and everytime it looks like its goin to work it says communication error something with dns acsess point can u help
mar says
I would like to noe if wat u browse on ur psp is shown in any bill history or on ur computer history??
tolu says
help, pls help me my analog is controlling it self
mia says
hey…..when i connect to internet on my psp via my computer….it says..The access point was not detected…
what should i do….
josef says
hey i have a problem with ma psp it needs a wep key and i don’t have it plz help me
marioo says
The WEP (Network key) can sometimes be found on the back of your router or sever. ( It usally is on B.T and SKY).
DAN all you need to do is go on to settings and right and the bottom it should say ‘Network Settings’, press X on that, it should be pretty stright forward from there!!
marioo says
Mar it shouldent show in any bill or on your computer history! It will only show on browsing history on your psp! 🙂
Amin says
Media go help ful if you dont internet download videos,music still trying to download demos got a commmon error.
Anthony Johnson says
Can someone plz help me i set up my psp and everything n i have not played it in a while but when i did play it it would connect now if i try to connect to the internet it says “A connection error has occurred. The connection to the access point timed out.”what do i do?
Nischal says
well, it actually worked !!!!!!!!for many days i was unable to connect the internet with my psp but now as i had followed the instructions it actually works !!!!!but be careful while setting up the password !!!and anthony johnson i think i know ur problem if the psp connection is error then check whether the wireless connection is properly plugged or not .. if properly plugged ur psp will definetly work…..with internet on the go u can access through google, facebook and also check ur emails… if u have problems u can send me a message at facebook . my id is nischal_prahan@yahoo.com…….i hope u have gud times with ur psp:)
jecoa loredo says
can some please help me with my psp when i scan to find a network i find mine and try to select it it wont let me it is darkend out . so please can some one please tell me how to fix it thank you in advace
badman says
HELP I NEED HELP CAN ANYONE SOLVE MY PROBLEM WHEN I CONNECT MY LPSP TO BT INTERNET IT SAYS THAT IT HAS TIMED OUT WHAT DO I DO I TRIED TO TYPE THE WEP KEY ON THE PSP BUT IT GOT THE ERROR ON IT PLEASE HEPL FROM BAD MAN
kabzez says
what shud i do coz my psp is not showing any WLAN connections
Lil J says
When i test my connection and it is about to log on to the internet it keeps on saying the connection to the server timed out.
Justin Alan says
I bought myself a new psp for christmas and have been unable to connect it to the internet yet, i have a laptop with verizon wireless air card internet access. Most people have dial up or dsl an i’ve yet to see someone ask a question about connecting with an air card. Also i’ve been unable to download music an pictures successfully, when i put them on my psp i’m unable to listen to the music or view the pictures, its just like blank space on the memory stick duo. So please if anyone can help me i would greatly appreciate it, i have a free dowload for a movie that came with the psp but i have to connect my psp to the internet to download it, i’m just hoping to get it downloaded before the experation date runs out. Thanks for your time.
Allan says
I have four other devices in my home that connect to my wireless router. The PSP is the only device that is having problems. Question: My router is ‘hidden’, but all the other devices had no problem finding it once I identified the SSID and security key in each device — can the PSP be connected via a hidden router?
Criss says
My router is on a different floor, and I have no problem with internet access with my laptop or PS3, but it just doesn’t seem to be happening with my PSP. I’m not sure if I’m doing something wrong or not. Normally I wouldn’t mind so much, but I already purchased a game for about $32 that I can’t play or exchange. If anyone knows about what to do here, please e-mail me. I’d greatly appreciate any help.
MyworldPSP says
Hi i here people have problem setting up the PSP to the web i had the same problem for 2 years all most.
the problem is solve with any PSP.
Simple Easy Way Setting wiress PSP UP to the Internet.
1)Turn on PSP
2)Go to PSP settings to Network Settings
3)Choose Infrastructure Mode New Connection do a scan select the access point to be used is your Internet company.
4)SSID is your Internet company name.
5)Choose WPA-PSK(TKIP).
6)The WPA Key is your Internet password that is to log on to the web after add the password in go next and save.
7)The problem is solve you can start searching the web.
Eric H says
I scan for a connection and my conncetion shows up and the security says not supported. My brothers dsi has internet, and i want my psp to have internet! i want answers!!
idrees says
My PSP is bought from USA to INDIA,so when i want to connect to wifi it says it can only in usa…. what should i do if i want wifi connection in my psp in india
….pls help help help…………
Bluebird28 says
Hello! i went too WLAN settings and hit scan but all i get is ATT7091 and the security says not supported and signal strength but its all dark and i cannot access it…if you could help me figure this mess i will appreciate it very much…need any more information please just email me Thank You 🙂