iPod won’t sync to iTunes

September 15, 2008

A few days ago I had no problem with my iPod syncing to iTunes. I would connect the iPod to my computer as usual and it would appear under devices. But now my iPod won’t sync to iTunes, I tried updating iTunes and even different usb ports but my iPod still will not sync, help me please.

Try reseting your iPod. press and hold the center button and the top menu button for a few seconds until the Apple logo appears on the screen. This may take several tries.

Other things to try:

1.The iPod battery might need to be recharged.

2.Disconnect other USB devices from your computer and connect iPod to a different USB 2.0 port on your computer (not on your keyboard)

3.Restart your computer and reconnect iPod to your computer.

4.Download and install (or reinstall) the latest version of iTunes from www.apple.com/itunes.

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{ 123 comments… read them below or add one }

Dina December 28, 2008 at 3:00 pm

i trie a few times but it wont work
any other advice?

Tyler December 29, 2008 at 7:55 am

Added a few more things to try on the original article.

Haley February 17, 2009 at 9:24 am

1) Dip the iPod into a bucket of peanut butter.

2) Cover in chocolate syrup (may become sticky)

3) Lick off residue

4) iPod should be automatically recharged and functional

5) Thank you and enjoy your iPod

nick June 10, 2009 at 4:02 pm

hayle you ruined my ipod i hate you.

warnesia August 5, 2009 at 6:12 pm

thanks for your help askabouttech.com your info was really helpful!!!! ; )

Megan August 21, 2009 at 9:03 pm

Thankyou so much!!! it worked i officially love you to death whoever made this website!!lol :-D

Samantha November 7, 2009 at 12:29 pm

My Ipod hasn’t been working for a while and then the suggestion of looking on the Internet was brought up to fix my Ipod. I tried several times but all of the websites gave awful, complicated advice. Finally, I came to askabouttech.com and after trying the technique provided my Ipod is as good as new! Thank you so much!

Lilly November 24, 2009 at 12:53 pm

NOTHING IS WORKING!
help me please!!!!!!
I tried everything that this website offered and it DID NOT work. ugh this is the most annoying thing ever.
help me. I need NEW ideas

jess December 9, 2009 at 4:08 pm

NICK, DID YOU HONESTLY TRY THAT

mellie December 24, 2009 at 4:14 am

excellent, now it is working. You are a legend!

Kealyn December 27, 2009 at 3:48 pm

My ipod still won’t work and I got a new cable for it.. the computer is reading it but itunes won’t read it… Any more ideas please…

Jessica January 1, 2010 at 9:56 pm

I had tried everything, I even called apple and payed money for them to try and fix it and nothing worked. But this helped! thank you so much!
P.S. Nick if you did that then you shouldn’t be aloud to use an i-pod

Beverly January 5, 2010 at 8:56 am

My iTunes gives me the message that it has synched and that I can eject the iPod. But when I check to see if the new songs are there, nothing has been added. What gives?

Don January 8, 2010 at 5:14 pm

Just got a new hp desktop, had my music loaded into itunes and installed newest software version, though i would hook up my ipod to sync and it erased all of my music from the ipod, hooked it back up and it started to sync and stopped to say it couldn’t sync because their wasn’t enough space like the music had never been erased – any ideas?

Maud January 10, 2010 at 4:27 am

I downloaded the newest Itunes on my computer and I use Limewire…. Worked before but now itunes won’t read my ipod!
I tried all this but nothing works! Can anyone help me please?

Maud January 10, 2010 at 4:28 am

Except the one with the peanutbutter lol

carissa January 11, 2010 at 4:13 pm

mine wont work either, and i tried resetting it,
any suggestions?

Tom January 11, 2010 at 6:27 pm
kate January 12, 2010 at 8:27 am

LILLY shut the F–K up and take it to apple. Dumb ass.

Rachael January 13, 2010 at 3:59 am

I brought an 8gb 3rd gen iPod touch only yesterday and the first time i tried to sync it worked. But now when i plug it in it will not sync. If i only charges. I have tries resetting it and icy doesn’t fix the problem

isaiah January 13, 2010 at 10:14 am

I get the iPodService Module (32-bit) stopped working and was closed warning, my computer reads the the ipod but itunes doesn’t. I have uninstalled and reinstalled itunes numerous times and restarted my ipod. none of those have worked, any ideas?

Mary Sue January 17, 2010 at 2:22 pm

ok so mine is just say ”do not disconnet” when i try to sync it and its fully charged :(
help maybe ? :L

anthony February 1, 2010 at 4:33 pm

restarting my ipod worked! thanks! good luck to the rest of you trying to figure it out! :)

The Goth Guy February 1, 2010 at 9:02 pm

When my ipod touch started making suspicious beeping sounds every 10-15 minutes, I “Restored” it and fixed all the errors in the disk. Now it’s perfectly fine, the computer recognizes it, and it still won’t sync! Please help.

Bill February 2, 2010 at 12:01 am

My iPod Classic wouldn’t sync with iTunes. Here’s what fixed the problem for me:

On the opening Summary page of iTunes, the page that you see when your iPod syncs with iTunes, there’s a checkbox labeled “Manually manage music and videos.” I removed the check, and checked the box below it labeled “Enable disk use”. As soon as I did that the iPod started syncing with iTunes. Several hundred songs (about 10% of my total) had to be resynched, so it took a while. Then everything worked.

Sheri February 10, 2010 at 8:12 pm

So, I have tried every suggestion on this page…at least 3 times, in different orders. It still won’t sync from computer to iPod. I can get my iPod send purchased items to my computer. This is a new computer, I have Vista and XP on it. I have downloaded all updated, restarted computer, iPod and tried different ports and everything else posted here. Does anyone have any other suggestions? I did part of Bill’s suggestion, but I don’t have the “Enable disk use” showing, but everything else I have done. I still need help! Please. Thanks!

Sheri February 10, 2010 at 9:01 pm

I was able to “grab and drag” the items into my ipod…and it works… so that is acceptable to me.

Amy February 17, 2010 at 12:09 am

My iPod will hook up to iTunes for a second but then it disappears. It disconnects itself every time. Any idea why it does this? I tried resetting my iPod and it didn’t work.

Kayla February 22, 2010 at 10:40 am

Guys calm down I’m pretty sure Nick was joking lol

russell February 23, 2010 at 9:24 am

i had the same problem, after trying to reinstall and reset my ipod i managed to get it working by doing the following- go to edit on the main menu of itunes then devices then reset synch history, it seems to work after that!

jade February 23, 2010 at 9:43 am

Oh, man! Thanks so much for the good advice! My ipod wasn’t syncing and I was paranoid that I broke it. BUT it’s working just fine now! Thanks! :)

laura March 8, 2010 at 10:20 am

Well … my ipod kinda syncs .. it says ‘ do not disconnect ‘ for like 6 seconds then starts charging … after i look on my ipod and the new songs havent transfured :/

Nick March 11, 2010 at 5:44 pm

wow, the peanut butter didnt help at all!!! thanks a lot.

harrison March 16, 2010 at 12:47 pm

lalalala poor people,, think befor you leap,, and dont use a hammer on stuff like this,, noob!

Jazzy March 26, 2010 at 9:33 pm

i did this now it just says Do not Disconnect the Ok to disconnect… Thanks for ruining my last ipod guys

haha April 21, 2010 at 4:38 pm

OMFG! Thank you!!! I just turned my iPod completely off and turned it back on and it automatically synced! iLOVEyOU!

Joel May 25, 2010 at 4:01 pm

well. mine has the same problem… im just gonna sell this metal block of poop.

wish me luck i wont get jumped for selling a broken ipod!

josh May 28, 2010 at 8:45 pm

ahh thank you so much. i thought i lost my ipod forever. haha

Nicolette May 29, 2010 at 5:46 pm

Bills a genius.
I thought i was seriously going to explode and just have to live my life without music. Then i came across this awsomtasticle website. Nothing was working for me but bills helped heaps!
It got rid of all my songs, but i had them backed up so it all turned out just fine :)

lolz June 2, 2010 at 12:52 am

mine says “ipod sync is complete”.but there r no songs in my ipod

Mike June 5, 2010 at 8:24 am

My ipod wont sync. The computer recognizes it and so does itunes but everytime it goes to sync it brings up a window that says “autoplay” and is starts uploading calendars. Obviously its not supposed to do that. Does anyone have any new ideas?

DjHighT913 June 16, 2010 at 9:08 pm

Thank you! I just re-booted my ipod and then itunes read it again. hold middle button and menu, ipod will reboot!

Alex June 20, 2010 at 4:09 pm

Thank you :) really helpful :D

Blah Blah July 1, 2010 at 10:01 am

THANKS SOOOOO MUCH :) X

Jenni Hopkins July 2, 2010 at 8:35 pm

I have just bought a 32 GB touch. Itunes won’t recognise it even to charge it. I uninstalled and reinstalled itunes, same problem.
Help!

Autumn July 4, 2010 at 7:14 pm

Thanks to Bill…your advice solved my issue : ) Good luck to the rest of you.

kelly July 6, 2010 at 12:28 am

Thanks, you solved my problem, restarted PC and reconnected

Denise July 9, 2010 at 4:31 am

THANK YOU!!! it worked after restarting it twice… thought i was doing something wrong for the last 2 hours!!!

Jill July 20, 2010 at 4:18 pm

My computer recognizes that the iPod is plugged in, but iTunes does not and it is not able to sync. Does anyone know what to do in order to get iTunes to recognize my iPod?

Tiffany July 23, 2010 at 9:30 pm

This totally did not work!>:| duz anyone know any solution why an iPod touch won’t hook up to iTunes even though it chrges but doesn’t pop up under devices? Plz if anyone knows why it won’t hook up to iTunes canyou tell me! :(

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